Five Guidelines For Ethical Business Communications

Do you understand what behaving ethically entails? According to Michael Josephson, there are four principles of ethical behavior: honesty, integrity, fairness, and concern for others. You can think of these four basic principles as the legs of an imaginary stool. One missing leg will create a wobbly stool, but two missing legs makes the stool […]

Technical Communication Ethics – A Guide to Ethical Principles in Technical Communications

Honesty is the ethical principle that technical writers should adhere to and promote. It is the responsibility of the technical writer to give truthful and accurate information. The writer should not omit pertinent information that would change the audience perception of the information they are receiving.In technical writing it is important to not over emphasize […]

10 Steps to Effective Communication

At the root of any successful leader is a strong ability to communicate. Sure, there have been leaders who have ascended into the highest positions and did not have that skill, but they probably did not last long. This point was illustrated recently as I listened to a NPR program about the failure of the […]

How To Call Australia

Here are step by step instructions on how to call Australia. To make any international call, there are a few things you need to know. The international Prefix. This code allows you to dial outside of the Country you are calling from, and every country has different codes. The next digits you will dial are […]

The Telephone – A Brief History

During the 1870’s, two well known inventors both independently designed devices that could transmit sound along electrical cables. Those inventors were Alexander Graham Bell and Elisha Gray. Both devices were registered at the patent office within hours of each other. There followed a bitter legal battle over the invention of the telephone, which Bell subsequently […]

What Are Analog Trunk Lines?

Understanding every aspect of a phone system will help you make the best decision when you are ready to purchase and install. This knowledge will help you ask the proper questions, be able to recognize exactly what your business needs in a phone system, and facilitate a smooth relationship with the phone installer you hire. […]

7 Steps to Implementing a New Telephone System

Business telephone systems are typically vital to the pulse of any company. Businesses must go through the process of purchasing and transitioning from one telephone system to another on average between 5 and 7 years. Whether a company is upgrading their old digital system, installing a Voice over Internet Protocol (VoIP) enabled system or implementing […]

An Overview on the Benefits of Call Forwarding

Communication is vital in any business and these days telecommunication has become an inevitable part of it. Most of the business concerns make use of larger professional telephone system for maintaining contacts with the clients, making purchases or sales and for providing better customer service. For enhancing the communication process, they take services like call […]